Use of Telephones

Employees may be required to reimburse WTRI for any charges resulting from their personal use of the telephone.

To ensure effective telephone communications, employees should always use the approved greeting and speak in a courteous and professional manner. Please confirm information received from the caller, and hang up only after the caller has done so.

The approved greetings are as follows:

"WTRI" "Workplace Technologies Research

Policy No.  504  Issued  11/1/1996  Applicable  9/18/1998